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Chat features

UnoChat is a modern live chat for customer support on your website, built to make conversations simple, fast and human. It helps companies stay reachable 24/7, collect requests in a convenient form and avoid losing customers at the moment a decision is needed right now. The widget on this page starts instantly and never gets in the way of the content: the visitor sees a greeting, the operator name and the expected response time, and can leave a message in offline mode when nobody is around. UnoChat keeps every dialog in one window, stores the conversation history, supports file transfer and quick canned replies, which saves operator time and raises service quality. The system notifies you about new messages, preserves the context of the conversation and lets you continue from the point where it stopped. Integration takes a couple of lines, and the widget appearance can be adapted to your brand style. For visitors it means instant contact with the company; for the business — higher conversion, less load on the call centre and transparent analytics. On top of that you get greeting scenarios, dialog distribution between operators, tags and notes, and convenient search through the history. UnoChat works over a secure connection, behaves correctly on mobile devices and requires no app installation. It scales easily: today it is a single operator, tomorrow a team with different roles and schedules, while the routing logic suggests who should take the dialog over. The widget collects feedback, which helps measure satisfaction and improve processes. Built-in contact forms and quick buttons help users state their request faster, and operators clarify details without extra questions. Access rights and a single dialog control centre keep order and service quality under control. UnoChat turns questions into solutions and requests into long-term customer relationships, making sure no message is left unanswered.